May 22 • Seema Sethi

Security Orchestration, Automation, and Response (SOAR): Step-by-Step

SOAR is a set of tools and processes designed to help organizations manage security operations more efficiently.

Security Orchestration, Automation, and Response (SOAR): Step-by-Step

SOAR is a set of tools and processes designed to help organizations manage security operations more efficiently. It combines security orchestration (integration of different security tools), automation (performing security tasks automatically), and response (coordinating responses to security incidents). SOAR platforms enable security teams to manage multiple tools, respond to incidents faster, and improve overall security posture.

Let’s break down the process of using SOAR step-by-step, with real-world examples.


Step 1: Data Collection and Integration

SOAR platforms first integrate with various security tools within the organization. This can include firewalls, intrusion detection systems (IDS), antivirus software, endpoint detection and response (EDR), and Security Information and Event Management (SIEM) systems. The SOAR platform gathers data from these sources to create a centralized security dashboard.

  • Example: A company has a firewall, an antivirus, and a SIEM system in place. The SOAR platform connects to all three tools, consolidating logs and security events into a single dashboard. The security team can now view and analyze all data in one location.

Step 2: Automated Threat Detection

Once data is collected, SOAR can automatically detect threats by analyzing the data for suspicious patterns or anomalies. This step reduces manual intervention as the platform can recognize common attack vectors and alert the security team.

  • Example: The SOAR platform notices a pattern of multiple failed login attempts on a user’s account, followed by a successful login from an unfamiliar IP address. This matches a common brute-force attack pattern, and the platform generates an alert to the security team.

Step 3: Incident Prioritization

SOAR platforms prioritize incidents based on the severity of the threat. The platform assigns a risk score to each incident, allowing security teams to focus on the most critical threats first.

  • Example: In a company with 100 daily security events, the SOAR platform gives higher priority to incidents like data exfiltration attempts over less severe issues like minor network policy violations. This ensures the team focuses on the most dangerous threats.

Security Orchestration, Automation, And Response Overview

Step 4: Automation of Remediation Workflows

SOAR automates routine tasks, such as applying patches, blocking malicious IPs, or isolating infected systems. The platform follows predefined playbooks to automatically handle certain incidents, reducing human intervention.

  • Example: The SOAR platform detects malware on an endpoint. Using a pre-configured playbook, it quarantines the endpoint, blocks the IP address the malware came from, and alerts the security team—all without needing human intervention.

Step 5: Incident Response Orchestration

If an incident requires multiple actions or coordination between teams, SOAR orchestrates the entire process. The platform can guide the security team on which tools to use, which steps to take, and which systems are affected.

  • Example: After detecting malware on several devices, the SOAR platform orchestrates the response: it notifies the network team to isolate affected devices, the legal team to begin compliance procedures, and the IT team to start restoring systems from backups.

Step 6: Post-Incident Analysis

After resolving an incident, the SOAR platform conducts post-incident analysis, which includes generating reports and identifying areas for improvement. This helps the organization learn from the incident and improve future responses.

  • Example: After a phishing attack, the SOAR platform generates a report showing how the attack was detected, how it was remediated, and how long the response took. The security team uses this data to refine their processes and reduce response time for similar incidents in the future.

Step 7: Continuous Monitoring and Improvement

SOAR platforms continuously monitor the environment for any new threats and automate the process of improving the organization's defenses over time. The platform adapts to new types of attacks and evolves with the changing threat landscape.

  • Example: As new threats emerge, the SOAR platform automatically updates its playbooks to handle new types of malware or phishing attacks. It also improves detection by learning from past incidents and incorporating the latest threat intelligence feeds.

Summary of SOAR Process

SOAR helps organizations efficiently manage their security operations by automating threat detection and response, coordinating workflows, and providing a centralized view of their security posture. By automating routine tasks, SOAR reduces the burden on security teams, allowing them to focus on more complex threats. Post-incident analysis helps improve processes, making the organization better prepared for future attacks.


SOAR Process Table

Step

Action

Example

1. Data Collection

Integrate security tools and collect data

SOAR integrates firewall, antivirus, and SIEM to create a unified dashboard.

2. Threat Detection

Automatically detect suspicious patterns or anomalies

SOAR detects multiple failed logins followed by a login from an unfamiliar IP.

3. Incident Prioritization

Assign risk scores to incidents to focus on the most critical ones

High-priority given to data exfiltration over minor policy violations.

4. Automated Remediation

Automate routine responses based on playbooks

SOAR quarantines infected endpoints and blocks malicious IPs automatically.

5. Response Orchestration

Coordinate multiple teams and actions during incident response

SOAR notifies IT, network, and legal teams to isolate devices, restore systems, and handle compliance.

6. Post-Incident Analysis

Generate reports and identify areas for improvement

SOAR generates a report after a phishing attack, showing response time and areas for improvement.

7. Continuous Monitoring

Continuously monitor and improve defense strategies

SOAR updates playbooks based on new threat intelligence and previous incidents.


Key Benefits of SOAR:

  • Centralized Security Management: SOAR integrates all security tools into one platform.
  • Faster Incident Response: Automation of routine tasks reduces response time.
  • Improved Accuracy: SOAR reduces human error by automating incident response.
  • Scalability: SOAR adapts to growing organizations and emerging threats.
  • Continuous Learning: Post-incident analysis helps refine processes and improve future responses.